CRM tools help businesses manage customer relationships, automate follow-ups, and drive revenue growth. Here we compare the top CRM tools of 2026 with a focus on ease of use, WhatsApp integration, and value for small businesses.
Cleomitra combines lead management, WhatsApp automation, booking, and billing in one easy-to-use CRM platform for service businesses.
✅ Strengths
Best For: Service businesses and SMBs wanting practical CRM automation.
Zoho CRM provides a powerful set of tools for sales and marketing automation.
✅ Strengths
⚠️ Considerations
Best For: Mid-size businesses in the Zoho ecosystem.
HubSpot combines CRM with inbound marketing and sales tools.
✅ Strengths
⚠️ Considerations
Best For: Startups focused on inbound marketing.
Pipedrive focuses on visual sales pipeline management for sales teams.
✅ Strengths
⚠️ Considerations
Best For: Sales-driven teams managing deal pipelines.
Ease of Use
Can teams adopt the CRM quickly without extensive training?
Automation
Does it automate follow-ups and customer communications?
WhatsApp Support
Is WhatsApp natively integrated?
Pricing
Is it transparent and affordable for small businesses?
Mobile Access
Does it work well on mobile for field teams?
Cleomitra is designed for small and growing service businesses with simple setup, WhatsApp integration, and affordable pricing.
Cleomitra has built-in official WhatsApp API integration. Most other CRMs require paid third-party add-ons.
Cleomitra starts at ₹1,000/month with unlimited users. Other tools range from free limited plans to thousands per month.
Yes. Cleomitra automates follow-ups via WhatsApp, email, and SMS based on customer actions and booking history.
Try Cleomitra — the CRM tool built for service businesses.
