Customer Engagement
Keep all customer conversations in one place. Manage WhatsApp, calls, messages, and follow-ups easily without switching between apps.
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CRM FOR RETAIL BUSINESS
Retail CRM with inventory management, billing, and WhatsApp promotions to grow repeat sales. Built with Cleomitra
Keep bookings, billing, and marketing in one CRM. Cleomitra helps front-desk teams stay coordinated while owners get real-time insights into customers.
One CRM Platform for Retail Business Teams, Operations, and Customer Engagement
Operations & Admin
Simplify internal work with better team management. Track tasks, manage staff activity, and keep operations organized and transparent.
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Marketing
Run both B2B and B2C marketing campaigns from one system. Reach customers and partners through WhatsApp, SMS, email, and social media.
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Communication
Send messages, schedule follow-ups, and run campaigns without missing any customer. Stay connected at every step of the customer journey.
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Everything You Need to Manage Your Retail Business in One CRM
PLATFORM
Send automated reminders, confirmations, and marketing messages directly to your clients' favorite app to boost engagement.
Seamlessly connect your Instagram DMs to your booking system, turning inquiries into confirmed appointments instantly.
Calls
Make and receive high-quality business calls with integrated client history, ensuring you always have the full context.
Keep your clients informed with professional email campaigns, newsletters, and automated transactional updates.
Scheduling
Simplify your calendar with drag-and-drop booking, team management, and real-time availability sync.
Billing
Generate professional invoices, track payment status, and streamline your financial operations effortlessly.
Dashboard
Visualize your business health with real-time metrics on revenue, bookings, and customer retention.
TOOLS
Campaigns
Create and launch targeted marketing campaigns to re-engage dormant clients and attract new ones.
Contacts & Follow-ups
Organize client details and automate follow-up tasks to ensure no lead ever falls through the cracks.
Offers & Coupons
Drive sales and reward loyalty with customizable discount codes, seasonal offers, and gift cards.
Reports & Analytics
Gain deep insights into staff performance, service popularity, and overall financial trends.
Integrations
Connect with your favorite tools and payment gateways to create a unified and efficient workflow.
Roles & Permissions
Secure your data by assigning specific access levels and permissions to different staff members.
Notifications
Stay on top of your business with instant alerts for new bookings, cancellations, and payments.
Why Retail Businesss Need a CRM
Retail businesses lose repeat customers not from bad products, but from lack of follow-up. Without a system to track purchase history, send offers, and manage inventory, even loyal customers gradually drift to competitors who engage them more consistently.
Cleomitra's retail CRM connects your inventory, billing, and marketing in one platform. Track stock levels, send WhatsApp campaigns for new arrivals and sales, manage customer purchase history, and get real-time reports on your best-selling products — all without switching between tools.
A Retail Business CRM helps you:
- Inventory tracking and low-stock alerts
- POS-integrated billing
- WhatsApp promotional campaigns
- Customer purchase history
- Multi-branch store management
Benefits of Retail Business CRM
Better Appointment Management
Avoid double bookings and manage customers schedules easily with automated reminders.
Improved Customers Retention
Send automated reminders, offers, and follow-ups to keep customers engaged and coming back.
Centralized Customer Data
Store complete customers profiles including service history, preferences, and communication logs.
Marketing Automation
Promote packages, events, and seasonal offers through automated WhatsApp and email campaigns.
Business Insights
Track bookings, revenue, and customers engagement with real-time analytics and reports.
AI-Powered Automation
Let AI handle repetitive tasks — auto-replies, follow-ups, and smart reminders — so your team can focus on service.
Who Can Use Cleomitra Retail Business CRM?
Cleomitra is designed for any retail business business that wants to automate operations, retain customers, and grow faster.
- Stock management and inventory issues
- businesses dealing with poor — repeat customer tracking
- businesses dealing with manual — billing errors
- No WhatsApp promotional automation
- Limited sales visibility across products
Why Cleomitra
Challenges Faced by Retail Businesss
Here's what most retail businesss struggle with — and how Cleomitra solves each one.
Common Challenges
- Stock management and inventory issues
- Poor repeat customer tracking
- Manual billing errors
- No WhatsApp promotional automation
- Limited sales visibility across products
How Cleomitra Helps
- Inventory tracking and low-stock alerts
- POS-integrated billing
- WhatsApp promotional campaigns
- Customer purchase history
- Multi-branch store management
Frequently Asked Questions about Retail Business CRM
Cleomitra is a leading CRM for retail businesses, offering inventory tracking, POS billing, WhatsApp promotional campaigns, customer purchase history, and multi-branch management — all in one platform.
Cleomitra tracks each customer's purchase history and sends automated WhatsApp campaigns for new arrivals, sales events, and loyalty offers — bringing customers back without any manual effort.
Yes. Cleomitra integrates inventory management with POS billing, automatically updating stock levels with every sale and alerting you when products are running low.
Yes. Cleomitra uses the official WhatsApp Business API to send targeted promotional campaigns to your customer base — including new arrival announcements, sale alerts, and loyalty rewards.
Cleomitra plans start at ₹999/month for WhatsApp automation and a shared inbox (Engage Starter, up to 5,000 customers a month), with Engage Growth and Engage Pro at ₹1,499–₹2,499/month adding CRM, unlimited automation, reports and extra channels. Service OS plans add appointments, billing and inventory, starting at ₹2,799/month. Custom pricing for multi-branch retail chains.
Integration
All Your Business Tools,
Perfectly Connected
Cleomitra integrates with the platforms you already use — messaging, calling, and email — to keep every interaction unified in one connected omni-channel system.
Smooth-running Integrations
Your favorite tools, working together
Integrations
Why Choose Cleomitra CRM?
After using our client management software, our customers agree:
Higher customer return rate
80%80%
Increase in lead-to-sales conversion
90%90%
Faster customer engagement
75%75%