Customer Engagement
Keep all customer conversations in one place. Manage WhatsApp, calls, messages, and follow-ups easily without switching between apps.
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CRM FOR PHARMACY
Pharmacy CRM with inventory management, prescription tracking, and customer reminders. Built with Cleomitra
Keep bookings, billing, and marketing in one CRM. Cleomitra helps front-desk teams stay coordinated while owners get real-time insights into customers.
One CRM Platform for Pharmacy Teams, Operations, and Customer Engagement
Operations & Admin
Simplify internal work with better team management. Track tasks, manage staff activity, and keep operations organized and transparent.
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Marketing
Run both B2B and B2C marketing campaigns from one system. Reach customers and partners through WhatsApp, SMS, email, and social media.
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Communication
Send messages, schedule follow-ups, and run campaigns without missing any customer. Stay connected at every step of the customer journey.
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Everything You Need to Manage Your Pharmacy in One CRM
PLATFORM
Send automated reminders, confirmations, and marketing messages directly to your clients' favorite app to boost engagement.
Seamlessly connect your Instagram DMs to your booking system, turning inquiries into confirmed appointments instantly.
Calls
Make and receive high-quality business calls with integrated client history, ensuring you always have the full context.
Keep your clients informed with professional email campaigns, newsletters, and automated transactional updates.
Scheduling
Simplify your calendar with drag-and-drop booking, team management, and real-time availability sync.
Billing
Generate professional invoices, track payment status, and streamline your financial operations effortlessly.
Dashboard
Visualize your business health with real-time metrics on revenue, bookings, and customer retention.
TOOLS
Campaigns
Create and launch targeted marketing campaigns to re-engage dormant clients and attract new ones.
Contacts & Follow-ups
Organize client details and automate follow-up tasks to ensure no lead ever falls through the cracks.
Offers & Coupons
Drive sales and reward loyalty with customizable discount codes, seasonal offers, and gift cards.
Reports & Analytics
Gain deep insights into staff performance, service popularity, and overall financial trends.
Integrations
Connect with your favorite tools and payment gateways to create a unified and efficient workflow.
Roles & Permissions
Secure your data by assigning specific access levels and permissions to different staff members.
Notifications
Stay on top of your business with instant alerts for new bookings, cancellations, and payments.
Why Pharmacys Need a CRM
Pharmacies face a unique challenge: customers need regular medication refills but rarely remember to reorder on time. Without automated reminders, they simply go to the nearest pharmacy — often a competitor. Managing expiry dates manually and tracking fast-moving medicines through paper registers creates additional risk.
Cleomitra's pharmacy CRM automates medication refill reminders via WhatsApp, tracks medicine inventory with expiry date alerts, links billing to prescriptions, and identifies fast-moving medicines — helping pharmacies retain regular customers and run a tighter, more profitable operation.
A Pharmacy CRM helps you:
- Medicine inventory with expiry tracking
- Automated refill reminder via WhatsApp
- Prescription-linked billing
- Fast-moving medicine reports
- Customer purchase history and loyalty
Benefits of Pharmacy CRM
Better Appointment Management
Avoid double bookings and manage customers schedules easily with automated reminders.
Improved Customers Retention
Send automated reminders, offers, and follow-ups to keep customers engaged and coming back.
Centralized Customer Data
Store complete customers profiles including service history, preferences, and communication logs.
Marketing Automation
Promote packages, events, and seasonal offers through automated WhatsApp and email campaigns.
Business Insights
Track bookings, revenue, and customers engagement with real-time analytics and reports.
AI-Powered Automation
Let AI handle repetitive tasks — auto-replies, follow-ups, and smart reminders — so your team can focus on service.
Who Can Use Cleomitra Pharmacy CRM?
Cleomitra is designed for any pharmacy business that wants to automate operations, retain customers, and grow faster.
- businesses dealing with difficulty — tracking medicine expiry dates
- No automated refill reminders for patients
- businesses dealing with manual — billing and prescription management
- businesses dealing with poor — visibility into fast-moving medicines
- No WhatsApp communication with regular customers
Why Cleomitra
Challenges Faced by Pharmacys
Here's what most pharmacys struggle with — and how Cleomitra solves each one.
Common Challenges
- Difficulty tracking medicine expiry dates
- No automated refill reminders for patients
- Manual billing and prescription management
- Poor visibility into fast-moving medicines
- No WhatsApp communication with regular customers
How Cleomitra Helps
- Medicine inventory with expiry tracking
- Automated refill reminder via WhatsApp
- Prescription-linked billing
- Fast-moving medicine reports
- Customer purchase history and loyalty
Frequently Asked Questions about Pharmacy CRM
Cleomitra is an excellent CRM for pharmacies, offering medicine inventory with expiry tracking, automated WhatsApp refill reminders, prescription-linked billing, and fast-moving medicine reports in one platform.
Cleomitra tracks each medicine's batch number, stock quantity, and expiry date. It alerts you when medicines are approaching expiry so you can run promotions or return stock before it expires.
Yes. Cleomitra sends automated WhatsApp reminders to regular customers when their usual medications are due for a refill — reducing customer churn and increasing repeat visits.
Yes. Cleomitra allows you to link prescriptions to customer profiles and generate bills accordingly — creating accurate records and making it easy to manage repeat prescription fulfillments.
Cleomitra plans start at ₹999/month for WhatsApp automation and a shared inbox (Engage Starter, up to 5,000 customers a month), with Engage Growth and Engage Pro at ₹1,499–₹2,499/month adding CRM, unlimited automation, reports and extra channels. Service OS plans add appointments, billing and inventory, starting at ₹2,799/month. Custom pricing for pharmacy chains.
Integration
All Your Business Tools,
Perfectly Connected
Cleomitra integrates with the platforms you already use — messaging, calling, and email — to keep every interaction unified in one connected omni-channel system.
Smooth-running Integrations
Your favorite tools, working together
Integrations
Why Choose Cleomitra CRM?
After using our client management software, our customers agree:
Higher customer return rate
80%80%
Increase in lead-to-sales conversion
90%90%
Faster customer engagement
75%75%