Customer Engagement
Keep all customer conversations in one place. Manage WhatsApp, calls, messages, and follow-ups easily without switching between apps.
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CRM FOR DIAGNOSTIC CENTER
Diagnostic center CRM to manage test bookings, reports, and patient follow-ups. Built with Cleomitra
Keep bookings, billing, and marketing in one CRM. Cleomitra helps front-desk teams stay coordinated while owners get real-time insights into patients.
One CRM Platform for Diagnostic Center Teams, Operations, and Customer Engagement
Operations & Admin
Simplify internal work with better team management. Track tasks, manage staff activity, and keep operations organized and transparent.
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Marketing
Run both B2B and B2C marketing campaigns from one system. Reach customers and partners through WhatsApp, SMS, email, and social media.
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Communication
Send messages, schedule follow-ups, and run campaigns without missing any customer. Stay connected at every step of the customer journey.
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Everything You Need to Manage Your Diagnostic Center in One CRM
PLATFORM
Send automated reminders, confirmations, and marketing messages directly to your clients' favorite app to boost engagement.
Seamlessly connect your Instagram DMs to your booking system, turning inquiries into confirmed appointments instantly.
Calls
Make and receive high-quality business calls with integrated client history, ensuring you always have the full context.
Keep your clients informed with professional email campaigns, newsletters, and automated transactional updates.
Scheduling
Simplify your calendar with drag-and-drop booking, team management, and real-time availability sync.
Billing
Generate professional invoices, track payment status, and streamline your financial operations effortlessly.
Dashboard
Visualize your business health with real-time metrics on revenue, bookings, and customer retention.
TOOLS
Campaigns
Create and launch targeted marketing campaigns to re-engage dormant clients and attract new ones.
Contacts & Follow-ups
Organize client details and automate follow-up tasks to ensure no lead ever falls through the cracks.
Offers & Coupons
Drive sales and reward loyalty with customizable discount codes, seasonal offers, and gift cards.
Reports & Analytics
Gain deep insights into staff performance, service popularity, and overall financial trends.
Integrations
Connect with your favorite tools and payment gateways to create a unified and efficient workflow.
Roles & Permissions
Secure your data by assigning specific access levels and permissions to different staff members.
Notifications
Stay on top of your business with instant alerts for new bookings, cancellations, and payments.
Why Diagnostic Centers Need a CRM
Diagnostic centers manage a high volume of test bookings, home sample collections, and report deliveries — all of which require accurate scheduling, timely notifications, and smooth patient communication. Managing this manually leads to missed collections, delayed reports, and dissatisfied patients.
Cleomitra's diagnostic center CRM automates the entire workflow: online test booking, home collection scheduling, WhatsApp report-ready notifications, and annual health checkup reminders — giving patients a seamless experience while reducing operational load on your staff.
A Diagnostic Center CRM helps you:
- Online test booking and patient management
- Automated WhatsApp report-ready notifications
- Home collection scheduling
- Health checkup follow-up reminders
- Daily test volume and revenue reports
Benefits of Diagnostic Center CRM
Better Appointment Management
Avoid double bookings and manage patients schedules easily with automated reminders.
Improved Patients Retention
Send automated reminders, offers, and follow-ups to keep patients engaged and coming back.
Centralized Customer Data
Store complete patients profiles including service history, preferences, and communication logs.
Marketing Automation
Promote packages, events, and seasonal offers through automated WhatsApp and email campaigns.
Business Insights
Track bookings, revenue, and patients engagement with real-time analytics and reports.
AI-Powered Automation
Let AI handle repetitive tasks — auto-replies, follow-ups, and smart reminders — so your team can focus on service.
Who Can Use Cleomitra Diagnostic Center CRM?
Cleomitra is designed for any diagnostic center business that wants to automate operations, retain patients, and grow faster.
- businesses dealing with manual — test booking and patient registration
- No automated report-ready notifications
- businesses dealing with difficulty — managing home sample collection
- No follow-up for repeat health checkups
- businesses dealing with poor — visibility into daily test volumes
Why Cleomitra
Challenges Faced by Diagnostic Centers
Here's what most diagnostic centers struggle with — and how Cleomitra solves each one.
Common Challenges
- Manual test booking and patient registration
- No automated report-ready notifications
- Difficulty managing home sample collection
- No follow-up for repeat health checkups
- Poor visibility into daily test volumes
How Cleomitra Helps
- Online test booking and patient management
- Automated WhatsApp report-ready notifications
- Home collection scheduling
- Health checkup follow-up reminders
- Daily test volume and revenue reports
Frequently Asked Questions about Diagnostic Center CRM
Cleomitra is a leading management platform for diagnostic centers, offering online test booking, home collection scheduling, automated WhatsApp report notifications, and annual checkup follow-ups in one simple system.
Cleomitra allows you to schedule home collection requests, assign collection staff, track collection status, and send automated WhatsApp confirmations to patients — all from a single dashboard.
Yes. Cleomitra automatically sends WhatsApp messages to patients when their test reports are ready, eliminating manual calls and reducing patient anxiety over waiting times.
Yes. Cleomitra tracks each patient's last health checkup date and sends automated WhatsApp reminders when they are due for their next annual checkup — driving repeat business proactively.
Cleomitra plans start at ₹999/month for WhatsApp automation and a shared inbox (Engage Starter, up to 5,000 customers a month), with Engage Growth and Engage Pro at ₹1,499–₹2,499/month adding CRM, unlimited automation, reports and extra channels. Service OS plans add appointments, billing and inventory, starting at ₹2,799/month. Custom pricing available for multi-branch labs.
Integration
All Your Business Tools,
Perfectly Connected
Cleomitra integrates with the platforms you already use — messaging, calling, and email — to keep every interaction unified in one connected omni-channel system.
Smooth-running Integrations
Your favorite tools, working together
Integrations
Why Choose Cleomitra CRM?
After using our client management software, our customers agree:
Higher customer return rate
80%80%
Increase in lead-to-sales conversion
90%90%
Faster customer engagement
75%75%