Top 10 Best Wellness CRM in India

If you run a salon, spa, yoga studio, or any wellness business in India, you already know how hard it is to keep clients coming back. Missed follow-ups, forgotten appointments, and no-shows can cost you thousands every month.

That is exactly where a wellness CRM (Customer Relationship Management) tool can help. A good wellness CRM helps you manage bookings, send WhatsApp reminders, run marketing campaigns, handle GST billing, and keep clients loyal — all from one place.

In this blog, we have listed the top 10 best wellness CRM software in India for 2026. All tools listed here are Indian-made or designed specifically for the Indian wellness market.

What is a Wellness CRM?

A wellness CRM (Customer Relationship Management) is a specialized software tool that helps wellness businesses—such as salons, spas, yoga studios, and wellness centers—manage their client relationships, handle online and offline bookings, send automated WhatsApp reminders, run marketing campaigns, manage inventory, and process GST-compliant billing from a single, centralized platform.

Instead of relying on scattered spreadsheets or paper registers, a dedicated wellness CRM brings your entire customer operations together, enabling your team to work more efficiently and keep clients coming back.

Top 10 Wellness CRM in India (2026)

1. Cleomitra – Best Overall Wellness CRM in India

WhatsApp-First CRM for Indian Salons, Spas & Wellness Centers

Cleomitra is the top-rated wellness CRM in India in 2026. It is built specifically for Indian salons, spas, and wellness businesses. Unlike other generic CRM tools, Cleomitra was designed from the ground up for the Indian market — with WhatsApp automation, GST billing, and Hindi-friendly support baked in.

What makes Cleomitra stand out is its WhatsApp-first approach. Since most Indian clients use WhatsApp daily, Cleomitra lets you send booking confirmations, appointment reminders, promotional offers, and follow-up messages directly via WhatsApp — no extra app needed. It also features an AI-powered lead pipeline, smart client segmentation, and detailed retention analytics.

Key Features:

• WhatsApp Business API automation
• GST-compliant billing & invoicing
• Online & offline appointment booking
• Client profiles & visit history
• Loyalty programs & membership plans
• Inventory & product management
• Staff management & payroll
• AI-powered follow-up campaigns
• Multi-branch management
• Detailed reports & analytics

Pricing: Starts from ₹999/month. Affordable for single-location salons and scalable for chains.

Best For: Salons, spas, nail studios, wellness centers of all sizes

Visit Cleomitra →

2. Zenoti – Best Enterprise Wellness CRM

India-Founded Global Platform for Large Wellness Chains

Zenoti was founded in India and has grown into one of the world's most trusted wellness CRM platforms, now used by 30,000+ locations across 50+ countries. It is an enterprise-grade solution — ideal for large salon and spa chains with complex multi-location needs.

Zenoti offers powerful features like AI-driven upselling, advanced retention analytics, automated marketing, and a fully branded mobile app. If you run a large premium chain, Zenoti is hard to beat. However, for small and mid-sized businesses, it can be complex to set up and expensive to run.

Key Features:

• AI upselling & retention tools
• Multi-location management
• Branded mobile app
• Online booking & POS
• Payroll & inventory
• Advanced analytics & reporting

Pricing: Custom pricing based on scale. Best suited for larger businesses.

Best For: Large salon chains, premium spa groups, franchise brands

Visit Zenoti →

3. Invoay – Best AI-Powered Wellness CRM

All-in-One Salon & Wellness Software with WhatsApp API

Invoay is a fast-growing Indian wellness CRM known for its AI-powered features and WhatsApp Business API integration. It covers everything from appointment booking and CRM to inventory, payroll, loyalty programs, and GST billing in one unified platform.

Invoay is especially popular among salons, gyms, and wellness centers that want modern automation without paying enterprise prices. Their SimplePOS feature makes in-store billing fast and easy.

Key Features:

• AI-powered business insights
• WhatsApp Business API
• GST billing & POS
• Franchise management
• Loyalty & membership programs
• Employee & payroll management

Pricing: Competitive pricing suited for SMBs and growing chains.

Best For: Salons, gyms, spas, yoga studios, retail wellness

Visit Invoay →

4. Groweon – Best Wellness CRM for Indian SMBs

AI-Driven CRM Built for Indian Business Context

Groweon is an Indian CRM platform that stands out for being truly built for the Indian business context. It features genuinely useful AI capabilities, WhatsApp integration that works smoothly, and fast implementation timelines. It is a great fit for growing wellness businesses that want smart automation at Indian market pricing.

Key Features:

• AI-powered lead management
• WhatsApp CRM integration
• Sales pipeline automation
• Customer follow-up automation
• Business analytics dashboard
• Mobile-friendly interface

Pricing: Designed for Indian SMB pricing. Affordable monthly plans.

Best For: Small to mid-sized wellness businesses wanting AI automation

Visit Groweon →

5. SalezShark – Best for Wellness Marketing Automation

India-Made CRM Focused on Sales & Email Marketing

SalezShark, established in 2016, is a popular Indian CRM that helps wellness businesses automate their lead generation, email marketing, and sales outreach. It is widely used by wellness brands that want to run targeted marketing campaigns and manage client data in one place.

Key Features:

• Email marketing automation
• Lead capture & management
• Client data management
• Sales pipeline tracking
• Unified customer data
• Campaign performance reports

Pricing: Affordable plans starting at competitive rates for Indian businesses.

Best For: Wellness brands focused on digital marketing & lead generation

Visit SalezShark →

6. SoulCRM – Best for Small Wellness Businesses

Cloud-Based CRM Built for Indian SMEs

SoulCRM is a cloud-based CRM designed for small and mid-sized Indian businesses. It covers sales, marketing, purchasing, and customer support in one integrated system. For small wellness centers that need a simple, affordable CRM to manage clients and track support requests, SoulCRM is a reliable choice.

Key Features:

• Integrated sales & marketing modules
• Customer support ticketing
• Knowledge base management
• Cloud-based access anywhere
• Client history tracking
• Task & workflow management

Pricing: Cost-effective plans ideal for small businesses.

Best For: Small wellness centers, independent therapists, boutique studios

Visit SoulCRM →

7. Zoho CRM – Best for Tech-Savvy Wellness Brands

Made in India, Used Globally – Feature-Rich & Customizable

Zoho CRM, developed by Zoho Corporation — a proudly Indian company headquartered in Chennai — is one of the most feature-rich CRM platforms in the world. While not built exclusively for wellness, it is highly customizable and works very well for wellness businesses that want deep automation, AI insights, and multi-channel communication.

Key Features:

• AI-powered insights (Zia)
• Multi-channel communication
• Sales automation
• Custom workflows & modules
• Deep analytics & reports
• Integration with 500+ apps

Pricing: Starting at ₹1,200/user/month. Scalable for any business size.

Best For: Wellness brands wanting customization & integration power

Visit Zoho CRM →

8. Vantage Circle – Best for Corporate Wellness CRM

Employee Wellness & Engagement Platform

Vantage Circle is an Indian platform focused on corporate wellness programs. If your wellness business targets corporate clients — companies that want employee health and engagement programs — Vantage Circle is the go-to platform. It is used by 2M+ employees across 700+ global clients and integrates with tools like Slack and Microsoft Teams.

Key Features:

• Employee wellness tracking
• Rewards & recognition programs
• Engagement & feedback tools
• Perks & benefits management
• HR & Slack/Teams integration
• Global rewards catalog

Pricing: Custom pricing for corporate wellness programs.

Best For: Corporate wellness providers, HR tech, employee health programs

Visit Vantage Circle →

9. Freshsales by Freshworks – Best for Growing Wellness Brands

Indian-Made CRM with AI Lead Scoring

Freshsales, a product of Freshworks — an Indian SaaS company — is gaining strong traction in the wellness industry. It features AI-driven lead scoring, a visual sales pipeline, and integration with popular third-party tools. For wellness brands scaling quickly with an active sales and marketing team, Freshsales is a powerful choice.

Key Features:

• AI-driven lead scoring
• Visual sales pipeline
• Email & phone integration
• Third-party app integrations
• Deal & contact management
• Workflow automation

Pricing: Competitive tiered pricing. Free trial available.

Best For: Fast-growing wellness startups with an active sales team

Visit Freshsales →

10. Toolyt – Best Mobile-First Wellness CRM

India-Based Mobile CRM for Field Teams

Toolyt is an India-based mobile-first CRM platform ideal for wellness businesses with field sales teams or multiple outlets. It is simple to use on mobile, which makes it a great fit for salon managers and wellness consultants who are always on the move and need to track leads, visits, and follow-ups from their phones.

Key Features:

• Mobile-first design
• Field sales tracking
• Lead & follow-up management
• Visit reports & check-ins
• Client communication logs
• Offline mode support

Pricing: Affordable plans for teams of any size.

Best For: Wellness businesses with field teams or multiple outlet managers

Visit Toolyt →

Quick Comparison Table

How to Choose the Right Wellness CRM in India

1. Does it support WhatsApp?

WhatsApp is how most Indian clients prefer to communicate. A wellness CRM with built-in WhatsApp Business API will let you send automated reminders, booking confirmations, and marketing messages directly on WhatsApp — saving you hours every week.

2. Is GST billing included?

Every wellness business in India needs GST-compliant invoices. Make sure your wellness CRM generates proper GST bills automatically so you stay compliant without extra effort.

3. Does it handle online booking?

Clients today want to book appointments 24/7 without calling. A good wellness CRM should offer online booking that syncs instantly with your staff calendar.

4. Is it priced right for India?

International tools can be expensive. Look for an Indian wellness CRM that offers pricing in rupees and fits your budget — whether you are a solo salon owner or running 10 branches.

5. Does it support multi-branch management?

If you have multiple locations or plan to expand, choose a wellness CRM that lets you manage all branches from one dashboard with separate reports for each location.

6. Is it accessible to everyone?

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Web Accessibility: Ensure the wellness CRM provides inclusive and accessible online booking interfaces (WCAG compliant) so that all clients, including those using assistive technologies like screen readers, can easily book appointments and access their profiles.

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Conclusion

Choosing the right wellness CRM in India is essential to streamline your bookings, billing, and customer marketing. A specialized, WhatsApp-first solution like Cleomitra provides everything you need to grow your salon, spa, or wellness business under an affordable pricing model specifically designed for Indian brands.