How to Send WhatsApp Messages & Promotions to Multiple People (The Right Way)

WhatsApp has become one of the most powerful communication channels for businesses. With open rates above email and faster responses than SMS, it’s ideal for promotions, updates, reminders, and customer engagement. But sending promotional messages to multiple people the right way requires more than just a normal WhatsApp account.

Let’s break it down.

Why You Can’t Reliably Send Bulk Promotions from Regular WhatsApp

Using personal WhatsApp or even the free WhatsApp Business app has limitations:

• Broadcast lists are capped and unreliable
• Messages fail if contacts haven’t saved your number
• No automation, analytics, or templates
• High risk of number blocking or bans

If you’re serious about promotions, scaling, and compliance, the solution is clear: WhatsApp Business API.

What Is WhatsApp Business API?

WhatsApp Business API is the official, approved way to send messages to multiple customers at scale. It allows businesses to:

• Send promotional and transactional messages
• Use approved message templates
• Automate campaigns and follow-ups
• Manage conversations in a shared inbox
• Stay compliant with WhatsApp policies

This is exactly where a CRM like Cleomitra comes in.

How to Send WhatsApp Promotions Using Cleomitra

1. Integrate Official WhatsApp Business API

With Cleomitra, businesses can easily integrate the official WhatsApp Business API—no complicated setup, no risky workarounds. This ensures high deliverability and long-term account safety.

2. Import or Sync Your Contacts

Upload your existing leads or sync contacts directly into Cleomitra’s CRM. You can:

• Segment customers using tags
• Group contacts by interest, service, or location
• Target the right audience for each campaign

3. Create Approved Message Templates

WhatsApp requires promotional messages to use pre-approved templates. Cleomitra helps you:

• Create and submit templates easily
• Design promotional offers, announcements, and reminders
• Stay compliant while still being engaging

4. Launch Campaigns to Multiple People

Once approved, you can send promotions to thousands of users in one go:

• Flash sales
• New product launches
• Appointment reminders
• Festival offers
• Follow-up messages

All messages are sent directly to customers’ WhatsApp inboxes.

5. Track Replies, Conversions & Follow-ups

Unlike basic tools, Cleomitra doesn’t stop at sending messages:

• All replies come into a single shared inbox
• Track who replied, clicked, or converted
• Assign follow-ups to your team
• Combine WhatsApp data with calls, emails, and billing

Why Businesses Choose Cleomitra for WhatsApp Promotions

Cleomitra is more than just WhatsApp messaging—it’s a complete CRM:

• Official WhatsApp Business API integration
• Indian & international calling with IVR
• Email marketing & social inbox
• Billing, invoicing & payment tracking
• Inventory & scheduling
• One dashboard for the entire customer journey

This means your WhatsApp promotions are connected directly to your sales and operations.

Final Thoughts

If you’re still sending WhatsApp promotions manually, you’re limiting growth and risking account bans. The smart move is to switch to WhatsApp Business API and manage everything through a unified CRM.

Cleomitra makes WhatsApp promotions simple, scalable, and compliant—so you can focus on growing your business, not managing tools.

👉 Start your WhatsApp API integration with Cleomitra and turn conversations into conversions.